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To reset most Samsung top-load washers, turn the washer off at the outlet or circuit breaker, leave it without power for about one minute, then restore power. Samsung does not describe a universal reset button; it calls a power cycle the general reset-like action. If an error or fault returns, diagnose that problem instead of repeatedly resetting the washer.

Choose the right kind of reset

Action When to use it What it affects
Power cycle For a minor glitch or as part of troubleshooting Temporarily interrupts power and reboots the washer; it does not repair an underlying fault.
Network reset For Wi-Fi setup problems on a Wi-Fi-capable washer Erases network information; it is not a repair for a mechanical or fill error.

Samsung US says there is not a dedicated way to reset the washer and recommends a power cycle instead: Samsung’s washer reset guidance. Samsung Canada advises resetting only once unless troubleshooting specifically calls for another reset: Samsung Canada’s reset guidance, updated July 2, 2026.

Power-cycle the washer

  1. Record any displayed error first. A reset may clear the code or error history, which could be useful when diagnosing a recurring problem.
  2. Turn off power. Unplug the washer if the plug is safely accessible, or switch off the circuit breaker supplying it.
  3. Wait about one minute. Samsung Canada recommends about one minute; Samsung US gives a usual wait of 1–5 minutes. Follow your model’s manual if it specifies a different procedure.
  4. Restore power and try the washer again. If it works, treat that as a possible temporary recovery, not proof that the original fault is fixed.
  5. If the same code or symptom returns, stop resetting. Use Samsung’s troubleshooting for that code or symptom, or request service.

Samsung’s guidance on washing-machine information and error codes explains that codes identify issues requiring troubleshooting. For example, 4E/4C can indicate a water-fill problem. A reset may clear the displayed code temporarily, but it will not correct a supply or installation issue.

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Reset Wi-Fi on a supported smart washer

Use this separate procedure only if your washer has Wi-Fi capability and you are trying to refresh its network connection. The controls are model-dependent, so check your manual first.

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  1. Hold Smart Control until “AP” appears, about 3 seconds.
  2. Hold Temp until “OK” appears, about 7 seconds. The display returns to “AP.”
  3. Turn the washer off. The next connection attempt can refresh network information.

This procedure erases network information; it does not address a washer error or mechanical fault. See Samsung’s reset instructions and verify the controls against the manual for your model.

If the washer buttons do not respond

  • Check whether Child Lock is active.
  • Confirm the selected cycle allows the setting you are trying to change; some options are unavailable in particular cycles.
  • If appropriate, unplug the washer for 60 seconds, reconnect it, and try again.
  • If controls remain unresponsive, follow Samsung’s troubleshooting for washing-machine buttons that do not work or request service.
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Why your model’s manual matters

Button names, available features, and control sequences vary across Samsung washers. Do not assume a procedure shown for one top-load model applies to another. For example, Samsung’s support page for the WA54M8750AV/A4 provides that model’s own user manual: WA54M8750AV/A4 support and manual. Use the manual for your exact model when its instructions differ from general guidance.

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