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Rajiv Gandhi International Airport (RGIA) publishes contact details for its Lost & Found desk in Arrivals, but the available official passenger pages do not confirm a real-time lost-property tracking platform. If you have lost something, contact the desk at +91-40-66606064 or email ghiallost&found@gmrgroup.in.
Does RGIA have a real-time Lost & Found tracking platform?
A passenger-facing platform for tracking lost property in real time could not be confirmed in RGIA’s official contact and FAQ pages. Those pages instead direct passengers to contact the Lost & Found desk in Arrivals by phone or email. This does not prove that no newer service exists; it means the launch claim is not established by the official passenger information available at those links.
GMR Airports announced an AI-powered digital twin platform and an Airport Predictive Operations Centre at RGIA on 11 December 2024. That announcement concerns airport operations and passenger experience; it does not establish a service for tracking individual lost items. Read GMR’s announcement.
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How to contact RGIA about a lost item
RGIA’s FAQ answers “Whom do I contact if I have lost something at the airport?” by directing passengers to the Lost & Found desk located in Arrivals. The airport lists these contact options:
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- Location: Lost & Found desk in Arrivals.
- Phone: +91-40-66606064. The FAQ also formats the number as +91-40-6660-6064.
- Email: ghiallost&found@gmrgroup.in.
Check RGIA’s FAQ and contact page for current details before reaching out, since airport contact information can change.
What passengers should expect
The published guidance describes a direct contact workflow, not an online search or live status tracker. The pages linked above do not provide a passenger portal, a tracking link, or instructions for following an item’s recovery in real time. Contact the desk for guidance about a specific item rather than relying on the digital twin announcement as evidence of a lost-property feature.
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