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To reinstall Netflix on a Roku, remove its channel, restart the Roku, then add Netflix again from the Roku store. Roku and Netflix describe this as removing and re-adding the app; the steps use the Roku remote and menus.
Remove Netflix from your Roku
- From the Roku Home screen, highlight Netflix.
- Press the Star button on your Roku remote.
- Select Remove app or Remove channel, then confirm. The wording depends on your Roku interface. Netflix documents removing the channel through the Star-button menu; Roku’s instructions use Remove channel. Netflix’s troubleshooting instructions and Roku’s app troubleshooting guide describe this process.
Restart the Roku
Restart before adding Netflix again. On a Roku player, go to Settings > System > System restart. On a Roku TV, use Settings > System > Power > System restart. If you cannot use the menu, unplug the Roku for a few seconds, then reconnect it. These are Roku’s documented restart options. Roku Support
Add Netflix again
Open the Roku Streaming Store or Channel Store, search for Netflix, and choose Add app or Add channel. Menu labels and available shortcuts vary by model and interface, so use the route shown on your Roku.
From the Roku store
On many Roku interfaces, open Streaming Store or Channel Store, find Netflix, and select the option to add it. Netflix’s setup page gives the path Channel Store > Movies & TV > Netflix > Add Channel. Netflix’s Roku setup instructions
#1 Best Overall
- HD streaming made simple: With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- Compact without compromises: The sleek design of Roku Streaming Stick won’t block neighboring HDMI ports, and it even powers from your TV alone, plugging into the back and staying out of sight. No wall outlet, no extra cords, no clutter.
- No more juggling remotes: Power up your TV, adjust the volume, and control your Roku device with one remote. Use your voice to quickly search, play entertainment, and more.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
- TV, simplified: With setup that only takes minutes, a simple-to-navigate Home Screen, and an uncluttered remote control that does all you need—Roku makes it easier to watch the TV you love.
With the Netflix remote button
If your remote has a Netflix button, Netflix documents this shortcut: press the button, select Add channel, choose OK, then select Go to channel. If that shortcut is unavailable, use the store instead. Netflix’s troubleshooting instructions
Open Netflix
Launch the newly added channel and sign in if prompted. Netflix’s setup flow may ask whether you are a member; select Yes and follow the on-screen sign-in steps. Netflix’s Roku setup instructions
Rank #2
- Ultra-speedy streaming: Roku Ultra is 30% faster than any other Roku player, delivering a lightning-fast interface and apps that launch in a snap.
- Cinematic streaming: This TV streaming device brings the movie theater to your living room with spectacular 4K, HDR10+, and Dolby Vision picture alongside immersive Dolby Atmos audio.
- The ultimate Roku remote: The rechargeable Roku Voice Remote Pro offers backlit buttons, hands-free voice controls, and a lost remote finder.
- No more fumbling in the dark: See what you’re pressing with backlit buttons.
- Say goodbye to batteries: Keep your remote powered for months on a single charge.
If Netflix is still missing or not working
Check for Roku software updates
From Home, go to Settings > System > Software update > Check now. Roku recommends checking for system updates when a streaming app feature is not working; its troubleshooting guidance also describes checking for app updates from the app’s Star-button menu. Roku Support
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Best Value
- Streaming made easy: Roku Express lets you stream free, live and premium TV over the Internet—right to your TV. It’s perfect for new users, secondary TVs and easy gifting—but powerful enough for seasoned pros
- Quick and easy setup: Just plug it into your TV with the included High Speed HDMI Cable and connect to the internet to get started
- Tons of power, tons of fun: Compact and power-packed, you’ll stream your favorites with ease; from movies and series on Apple TV, Prime Video, Netflix, The Roku Channel, HBO, Showtime and Google Play to cable alternatives like Hulu with Live TV and PlayStation Vue, enjoy the most talked about TV across free and paid channels
- Low cost, no extra fees: For under $30, Roku Express streaming device includes a High Speed HDMI Cable—and there’s no monthly equipment fee; with access to free TV on hundreds of channels, there’s plenty to stream without spending extra
- Simple remote: Incredibly easy to use, this remote features shortcut buttons to popular streaming channels
Rank #4
- Stunning 4K and Dolby Vision streaming made simple: With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- Breathtaking picture quality: Stunningly sharp 4K picture brings out rich detail in your entertainment with four times the resolution of HD. Watch as colors pop off your screen and enjoy lifelike clarity with Dolby Vision and HDR10+.
- Seamless streaming for any room: With Roku Streaming Stick 4K, watch your favorite entertainment on any TV in the house, even in rooms farther from your router thanks to the long-range Wi-Fi receiver.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
- Compact without compromises: Our sleek design won’t block neighboring HDMI ports, so you can switch from streaming to gaming with ease. Plus, it’s designed to stay hidden behind your TV, keeping wires neatly out of sight
Rank #3
- 4K streaming made simple:With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- 4K picture quality: With Roku Streaming Stick Plus, watch your favorites with brilliant 4K picture and vivid HDR color.
- Compact without compromises: Our sleek design won’t block neighboring HDMI ports, and it even powers from your TV alone, plugging into the back and staying out of sight. No wall outlet, no extra cords, no clutter.
- No more juggling remotes: Power up your TV, adjust the volume, and control your Roku device with one remote. Use your voice to quickly search, play entertainment, and more.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
Use the next step that matches the problem
- If Netflix is present but a feature or playback still fails, restart the app or Roku and follow Netflix’s help for the specific error or symptom.
- If the problem is limited to Netflix after these steps, Roku advises contacting the streaming app provider.
- If you have a Roku 2, Netflix specifically documents restoring the channel through Streaming Channels > Movies & TV > Netflix after removal. Netflix’s Roku setup instructions
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