Zoho Survey review
A low-cost survey platform with logic, offline collection, reporting, and Zoho integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zoho Survey is an online survey platform for businesses, researchers, educators, and other teams. Its survey builder includes templates, drag-and-drop editing, multiple question types, conditional logic, custom themes, multilingual surveys, and distribution through links, email, QR codes, social media, website embeds, and mobile apps. Web, iOS, Android, and API access support different collection and integration needs, while offline response collection suits field surveys.
Pricing is structured for gradual expansion. The Free plan costs $0 per month and includes unlimited surveys, with 10 questions and 100 responses per survey. Basic costs $7.42 per month on annual billing and adds unlimited questions and 12,000 responses per year. Plus costs $25 per month on annual billing, with 3,000 responses per month on monthly billing, unlimited responses on annual billing, and custom reports. Pro costs $35 per month on annual billing and adds survey logic and white-label surveys. Enterprise costs $75 per month on annual billing and includes user management and SSO, alongside unlimited responses on annual billing.
The reporting layer includes dashboards, summary, cross-tab, trend, and custom reports, plus sentiment analysis and exports to spreadsheet, PDF, CSV, SPSS, and Tableau formats. Integrations include Zoho CRM, Zoho Sheet, Zoho Analytics, Google Sheets, Google Analytics, Tableau, Zapier, Zendesk, Salesforce, Shopify, Eventbrite, Slack, and Microsoft Power BI. Webhooks and REST API-based survey invitations extend its workflow options. Zoho Survey fits teams that want low entry pricing and a connected business toolset; teams needing different response limits or higher-tier functions should compare the plan requirements before choosing.
Zoho Survey pros and cons
- Where it wins
- Free plan supports unlimited surveys
- Logic, branding, offline collection, and reporting are available
- Integrates with Zoho and third-party business tools
- Where it doesn't
- Free surveys are limited to 10 questions and 100 responses
- Advanced capabilities require higher paid tiers
- Response limits vary across paid plans
Zoho Survey fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update