Zoho Cliq review
A broad team chat suite with strong Zoho ecosystem fit and a capable free plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zoho Cliq is a business communication and collaboration platform for organizations and distributed teams. It brings one-to-one and group messaging, organization and team channels, searchable conversations, file sharing, audio and video calls, screen sharing, tasks, reminders, bots, and administrative controls into one workspace. External collaboration is supported through networks and guest meetings. With web, Windows, macOS, Linux, iOS, Android, and API access, Cliq suits teams that need communication across varied devices and want a broader collaboration layer around chat. Its 1996 founding year also gives the product a long operating history.
Pricing follows a freemium structure, with a Free plan priced at $0 USD per organization. That tier includes messaging and channels, file storage, meetings with screen sharing, remote work features, and chat export, while a 14-day free trial is available. Standard adds external channels, call recording, custom domain and email, basic usage reports, and a Networks add-on. Professional adds team and task management, roles and permissions, live events and room devices, and on-demand chat summaries. Enterprise adds audit history, advanced usage reports, eDiscovery and DRP, data loss prevention, and branded meetings. This progression makes Cliq suitable for teams that want to start with core communication and add administration, governance, and collaboration features as requirements grow.
The strongest fit is for organizations already working with Zoho People, Zoho Calendar, Zoho Notebook, Zoho Projects, or Zoho Desk, while integrations with GitHub, GitLab, ServiceNow, Google Calendar, Trello, Asana, Miro, Webex Meetings, PagerDuty, and Zendesk extend its reach. Developer options include slash commands, message actions, widgets, functions, and an API, and AI features are available. Teams seeking only lightweight messaging may find the broader toolkit unnecessary; teams needing channels, calls, tasks, integrations, external collaboration, and layered administration should consider Cliq.
Zoho Cliq pros and cons
- Where it wins
- Free plan includes messaging, meetings, screen sharing, and file storage
- Covers channels, calls, tasks, bots, administration, and external collaboration
- Runs across web, desktop, mobile, Linux, and API environments
- Where it doesn't
- Free message history is limited
- Paid plan prices are not shown here
- Its broad feature set may exceed the needs of simple chat teams
Zoho Cliq fact sheet, pricing and score →
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