Zipy review
A strong choice when session replay needs to connect directly to error diagnosis.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zipy is a digital experience and debugging platform for product, engineering, and support teams. It records and replays sessions across web applications and mobile apps, then connects those replays with frontend, API, console, and network errors. The platform also includes filtering, user and environment details, heatmaps, performance monitoring, and AI-assisted summaries and reproduction steps. Mobile support covers apps built with supported SDKs, including React Native and Flutter, making Zipy relevant for teams investigating behavior across both browser and app experiences.
Pricing is structured around three plans. Free costs $0 per month and includes 1,000 sessions monthly, 15 days of data retention, mobile replays, and up to two projects. Growth starts at $25 per month, includes 7.5k–500k sessions monthly, one month of data retention, and up to 10 projects. Enterprise offers custom pricing, any session volume, custom retention, and unlimited projects. This gives smaller teams a clear entry point, while growing usage and project requirements move the decision toward Growth or Enterprise.
Zipy's strongest distinction is the connection between replay and diagnosis. Error-linked timelines, logs, stack traces, and network context can help teams move from observing a user issue to understanding its technical path. Integrations with Sentry, Segment, Pendo, Rollbar, Raygun, Intercom, Mixpanel, Honeybadger, Help Scout, Heap, Errorception, and Amplitude extend that workflow into existing analytics, support, and error-monitoring systems. Sensitive-data masking and recording controls support privacy-conscious implementations. Choose Zipy when engineering and support teams need replay tied closely to errors; teams seeking only lightweight visual replay may find its debugging depth more than they need.
Zipy pros and cons
- Where it wins
- Connects replays with frontend, API, console, and network errors
- Supports web and mobile replay with live viewing and segmentation
- Adds masking, AI summaries, reproduction steps, and heatmaps
- Where it doesn't
- Free retention is limited to 15 days
- Growth supports up to 10 projects and 7.5k–500k sessions monthly
- Enterprise pricing is custom rather than published
Zipy fact sheet, pricing and score →
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