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Xorcom CompletePBX review

#82 of 166 in Business Phone Systems

A configurable business phone system with routing, call-center tools, and deployment choice.

3.0/10Editor score
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Xorcom CompletePBX is a business phone system built on Linux and Asterisk, designed for organizations that need control over how their PBX is deployed and managed. It supports small offices, enterprises, call centers, hotels, government organizations, and multi-site deployments. Browser-based administration and switchboard tools sit alongside call routing, IVR, queues, voicemail, call recording, reporting, and phone provisioning. Desktop and mobile softphone options are available through CloudPhone. The range makes it relevant to teams managing more involved call flows, rather than buyers looking only for basic business calling.

Deployment is a central distinction. CompletePBX can run in the cloud or as a self-hosted system, including as a virtual machine compatible with VMware, Hyper-V, and VirtualBox; Xorcom hardware is another option. That flexibility lets organizations consider their infrastructure and operating preferences when choosing a setup, but it also means the deployment model is an important purchasing decision. Browser-based administration, zero-touch provisioning, and call-center monitoring, reporting, and wallboards support administration and oversight across phone operations. Buyers should evaluate which of these capabilities they actually need before selecting a configuration.

The integrations listed include Active Directory and LDAP for directory connections, Complete Concierge hotel PMS, and Microsoft Teams. Purchasing is quote-based, so organizations should expect to contact sales rather than compare published paid plans. CompletePBX is a stronger fit for teams that value PBX deployment choice, routing controls, and call-center functions, especially where directory integration matters. A business seeking a straightforward phone service with a simple, publicly priced plan may prefer to compare alternatives before engaging in a sales-led process.

Xorcom CompletePBX pros and cons

  • Where it wins
    • Combines IVR, queues, ring groups, and time-based call routing
    • Supports cloud or self-hosted deployment, including virtual machines
    • Connects with Active Directory, LDAP, Microsoft Teams, and hotel PMS
  • Where it doesn't
    • Purchasing is quote-based rather than tied to published plan prices
    • Deployment options require choosing between cloud, virtual machine, or hardware
    • Its broad PBX feature set may exceed the needs of teams seeking basic calling

Xorcom CompletePBX fact sheet, pricing and score →

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