WhatzBot review
A WhatsApp-focused builder with AI, commerce tools, team inboxes, and API access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
WhatzBot is a cloud-based, no-code chatbot and automation platform for businesses that use WhatsApp Business for commerce, support, and campaigns. It combines visual chatbot flows with broadcasts, shared team inboxes, live chat, catalogs, carts, forms, drip messaging, webhook workflows, API endpoints, and automatic agent routing. AI replies use an OpenAI integration, while its AI agent can work from website content, PDFs, and FAQs. The platform is available through the web and API, with plans aimed at startups, growing businesses, and organizations with higher account, contact, messaging, or team requirements.
The published plans scale by connected accounts, monthly API calls, contacts, and team members. Startup costs $12 per month or $144 per year and includes one connected account, 40,000 monthly API calls, 20,000 contacts, bulk broadcast, a shared inbox, and two team members. Growth costs $25 per month or $300 per year, increasing capacity to two connected accounts, 100,000 monthly API calls, 50,000 contacts, five team members, automation workflows, and Google account integration. Advanced costs $49 per month or $588 per year, with five connected accounts, 200,000 monthly API calls, 100,000 contacts, five team members, Facebook and Instagram integration, and Telegram integration. Official Meta charges are passed through without markup, so WhatsApp provider charges apply separately.
Its ecosystem supports Zapier, WooCommerce, Shopify, WhatsApp Commerce, n8n, Pabbly, Google Sheets, Make, WordPress, Facebook, Instagram, Telegram, and API connections. That makes WhatzBot a practical fit for businesses linking WhatsApp conversations with stores, spreadsheets, automation tools, and social channels. The product is less suited to teams seeking a channel-neutral chatbot platform or a plan without separate WhatsApp provider charges. Choose it when WhatsApp commerce automation, team handling, and AI-assisted replies are central; consider an alternative when broader channel balance matters more than WhatsApp depth.
WhatzBot pros and cons
- Where it wins
- Visual flows, AI replies, and knowledge-based agents
- Catalogs, carts, forms, broadcasts, and drip messaging
- Shared inbox, routing, APIs, and commerce integrations
- Where it doesn't
- WhatsApp provider charges apply separately
- Startup is limited to one connected account and two team members
- Its strongest commerce features center on WhatsApp
WhatzBot fact sheet, pricing and score →
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