Voiso review
Voiso offers broad call center coverage at a relatively low annual starting price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Voiso is a cloud-based contact center platform for teams handling inbound and outbound communications across voice and digital channels. Its browser-based WebRTC softphone supports inbound queues, intelligent routing, IVR flows, outbound dialer campaigns, SMS, web chat, and messaging apps. Reporting, call recording, CRM integrations, speech analytics, and workforce scheduling extend it beyond basic calling, making it a fit for growing teams that want several contact center functions in one platform.
Pricing is organized into Core, Pro, and Pro+ tiers, with monthly and annual per-user options. Core costs $30 per user per month when billed monthly or $24 on an annual commitment, covering essential voice, SMS, routing, and administration tools. Pro costs $65 monthly or $52 annually and adds advanced dialers, omnichannel features, automations, and AI. Pro+ costs $99 monthly or $79 annually, with advanced data, security, and training capabilities. The published plans show no free tier, so teams evaluating Voiso should compare the per-user commitment with the features they actually need.
Voiso’s main strength is breadth: teams can combine routing, IVR, predictive dialing, digital messaging, dashboards, historical reporting, call detail records, transcription, scoring, summaries, forecasting, and scheduling. Integrations include Salesforce, HubSpot, Zoho CRM, Zoho Desk, Freshdesk, Bitrix24, Amazon S3, Amazon SQS, Vapi AI, and a Chrome extension, with web, API, and Chrome extension access. Choose Voiso when one platform needs to cover both inbound and outbound work alongside digital channels and workforce tools. Teams seeking only basic calling may find the higher tiers unnecessary, while teams requiring Pro capabilities should account for the higher per-user price.
Voiso pros and cons
- Where it wins
- Inbound routing, IVR, predictive dialing, and outbound campaigns
- Omnichannel voice, SMS, web chat, and messaging apps
- Speech analytics, workforce scheduling, and CRM integrations
- Where it doesn't
- No free plan is available
- The lowest listed price requires annual billing
- Core does not include Pro-level dialers, automation, or AI
Voiso fact sheet, pricing and score →
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