Vetelio review

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Vetelio is a web-based appointment and practice management system for veterinary clinics and practices. It combines online booking through a website and client portal with configurable services, availability, booking rules, cancellation timing, and breaks between bookings. Clinics can also handle requests for medication, food, consultations, and administrative tasks. Owner and animal profiles include patient records and history, while request statuses, filters, labels, and internal notes help organize clinic work. The product is suited to solo practices, growing teams, and organizations managing multiple branches.

Pricing is structured across four plans. Solo costs €19 per month and includes unlimited appointments and requests, custom availability and blocks, and email reminders; SMS reminders are available with separate credit. Team costs €39 per month and adds a team schedule, client doctor selection, and statistics while including Solo features. Plus costs €69 per month and adds multiple-branch management, priority support, a team schedule, and statistics. Max adds unlimited users, unlimited branches, custom setup, and dedicated onboarding and consultations. A 30-day trial is available without a card or commitment. The plan structure makes Solo a practical starting point for smaller clinics, while Team and Plus align with broader staffing and branch needs.

Its strongest fit is clinics that want configurable workflows rather than booking alone. Staff can manage shifts, roles, availability, request statuses, reminders, records, reports, and workload statistics from a browser. Email and SMS notifications support appointment and request communication, while client doctor selection can help route bookings in team practices. The trade-off is a web-only experience and the additional cost of SMS credits. Clinics needing mobile apps or a simpler scheduling-only tool may prefer a narrower alternative; clinics seeking centralized booking, patient information, staff coordination, and multi-branch controls should consider Vetelio.

Vetelio pros and cons

• Where it wins
  • Configurable booking rules, services, availability, and cancellation timing
  • Patient records, client requests, scheduling, reminders, and reports in one system
  • Plans support solo practices, teams, and multi-branch organizations
• Where it doesn't
  • SMS reminders require separate credit
  • Web access only, with no mobile apps
  • Advanced multi-branch and onboarding features require the Max plan

Vetelio fact sheet, pricing and score →

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Last updated 7 Oct 2026 · How we research and update