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UXArmy review

Freemium#6 of 52 in Usability Testing SoftwareUX Research SoftwareUser TestingUser Experience Software+3 more

Broad usability coverage with a free plan, mobile support, and participant recruitment options.

8.8/10Editor score
UXArmy8.8 Visit UXArmy

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

UXArmy is a remote user research and usability testing platform for product teams, designers, marketers, and researchers. It supports website, native mobile app, and prototype studies across web, iOS, and Android. Its research formats include unmoderated usability tests, moderated interviews, focus groups, surveys, Figma prototype testing, card sorting, and tree testing. Participant recruitment is available through the UserAdvocate community and managed ResearchOps services.

The pricing structure gives budget-conscious teams a clear entry point. The Free plan costs $0 per month with annual billing and includes one full seat, 15 monthly credits, unlimited active studies, unlimited transcription and storage, and AI features. Starter costs $25 per month with annual billing and includes one full seat, 29 monthly credits, and pay-as-you-go responses; the participant panel is available as an add-on. Pro costs $82 per month with annual billing and adds three full seats, 99 monthly credits, roles and permissions, collaborative test creation and analysis, and three collaborator seats. Organization adds custom seats and credits, AI Moderator, participant management, SSO, and enterprise-grade security.

UXArmy’s strongest fit is teams that want broad research coverage in one product, including recording, automatic transcription and translation, AI summaries, sentiment analysis, heatmaps, path analysis, task branching, and conditional logic. Platform support spans web, iOS, and Android, while integrations cover Slack, Google Sheets, Excel, and CSV. Teams prioritizing extensive third-party integrations may prefer an alternative. UXArmy suits organizations balancing a wide usability toolkit with controlled spending; larger teams can consider Pro or Organization for collaboration, permissions, participant management, and security features.

UXArmy pros and cons

  • Where it wins
    • Supports moderated, unmoderated, mobile, prototype, card sorting, and tree testing
    • Free plan includes unlimited active studies, transcription, storage, and AI features
    • Recruit participants through UserAdvocate and managed ResearchOps services
  • Where it doesn't
    • Integrations focus on Slack, Google Sheets, Excel, and CSV
    • Participant panel recruitment is an add-on on the Starter plan
    • Free and Starter plans provide one full seat

UXArmy fact sheet, pricing and score →

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