UKG EZCall review
A focused scheduling system for hospital calls, shifts, and operating-room assignments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
UKG EZCall is cloud-based healthcare scheduling software for hospitals, physician groups, and perioperative teams. It focuses on rule-based automation for call schedules, shifts, and daily operating-room assignments, with centralized visibility into coverage and staff assignments. Physicians and clinical staff can access schedules through web, iOS, and Android apps, request time off or shift changes, and swap assignments. Configurable dashboards, workforce reports, and fairness metrics extend the product beyond basic calendar management.
Its strongest fit is an organization that needs scheduling rules and healthcare-specific assignment workflows rather than a general workforce calendar. UKG EZCall integrates with UKG workforce platforms, timekeeping and payroll systems, electronic health records, surgical scheduling systems, and provider management and credentialing systems. That ecosystem can support coordination across clinical operations, workforce records, and perioperative planning. Hospitals should assess integration requirements and assignment structures during the sales process, particularly when several locations, cases, or staff groups need distinct dashboard views.
UKG does not publish EZCall pricing; commercial terms are ordered directly from UKG and fees are based on the number of employees. The product is a strong choice for hospitals and physician groups prioritizing automated call scheduling, mobile self-service, shift swaps, fairness reporting, and operating-room assignments. It is less suited to teams primarily seeking demand forecasting or open-shift management. Buyers should also evaluate whether the scheduling model covers their required credential, template, and coverage workflows before selecting it.
UKG EZCall pros and cons
- Where it wins
- Automates call, shift, and operating-room assignment scheduling
- Mobile self-service supports swaps, time-off requests, and schedule access
- Connects with EHR, payroll, timekeeping, and credentialing systems
- Where it doesn't
- Pricing requires a direct sales conversation with UKG
- Demand forecasting is not part of the described feature set
- Open-shift management is not part of the described workflow
UKG EZCall fact sheet, pricing and score →
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