TextRelayer review
A focused team SMS workspace with campaigns, automation, and multi-number support.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
TextRelayer is a business SMS platform for teams managing customer conversations and outbound messages. Its shared inbox supports assignment, closing, search, and internal notes, while contact lists, segmentation, CSV import, templates, signatures, and dedicated local or toll-free numbers support day-to-day messaging. The product fits organizations ranging from a single storefront to larger teams that need multiple users, numbers, campaigns, and message rates.
Pricing is structured across three monthly plans. Starter costs $45 per month and includes 1 phone number, 1,000 messages per month, and 2 users. Growth costs $300 per month and expands the allowance to 3 phone numbers, 10,000 messages per month, and 10 users, while adding campaigns and automations. Enterprise costs $499 per month and includes unlimited numbers and users, priority support, and custom message rates. The plan structure makes Starter suitable for smaller messaging operations, while Growth and Enterprise target teams with higher volume or broader account requirements.
TextRelayer’s strongest area is the combination of shared conversations and outbound campaign management. Mass texts can include personalization, scheduling, delivery reports, and campaign performance and reply analytics. Keyword auto-replies and automatic STOP opt-outs add workflow support, while multiple number types help separate business messaging needs. The tradeoff is a focused product footprint: it runs on the web and does not provide integrations. Teams seeking a dedicated SMS workspace with inbox assignments, campaigns, segmentation, and compliance-oriented opt-outs should consider TextRelayer; organizations that require connected software workflows or lower-volume entry pricing should look elsewhere.
TextRelayer pros and cons
- Where it wins
- Shared inbox supports assignments, notes, search, and conversation closing
- Campaigns include personalization, scheduling, delivery reports, and analytics
- Keyword replies and automatic STOP opt-outs support messaging workflows
- Where it doesn't
- Starter includes only 1,000 messages per month
- Web-only access with no integrations
- Growth and Enterprise pricing rises to $300 and $499 per month
TextRelayer fact sheet, pricing and score →
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