Text Request review
Broad SMS and MMS coverage for teams managing conversations, campaigns, and workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Text Request is a paid business texting platform for organizations that communicate with customers through SMS and MMS. It covers two-way conversations, image and PDF attachments, group and mass texting, contact management, templates, payments by text, and inbound workflows. Sales, marketing, support, and other customer-facing teams can manage multiple text lines and users through dashboards, with access extending to web, Windows, macOS, iOS, Android, Chrome, and API environments.
Its strongest fit is breadth. Teams can create multi-message sequences, schedule or repeat messages, trigger opt-in workflows with keywords, and configure autoresponders for inbound texts. The platform also includes APIs, webhooks, and integrations with HubSpot, VoteBuilder, Square, SharpSpring, Mailchimp, Shift4Shop, QuickBooks, Pipedrive, Mindbody, FranConnect, Constant Contact, Clio, Zapier, Help Scout, and Angi. That combination makes Text Request suitable for organizations that need conversational messaging alongside CRM, commerce, support, scheduling, or contact-management workflows.
The published plans scale from Basic through Starter, Corporate, Enterprise, and three High Volume tiers. Included text allowances increase from 1,000 to 250,000, while dashboard allowances range from one to ten. Basic includes unlimited users and contacts, Starter adds unlimited keywords, a Chrome extension, and third-party integrations, Corporate adds custom merge, and Enterprise adds API access. A 14-day free trial is available, but there is no free plan. Choose Text Request when a broad operational texting toolkit matters more than a narrow messaging workflow; organizations seeking a free product or a simpler single-purpose scheduler may prefer a more limited alternative.
Text Request pros and cons
- Where it wins
- Supports two-way SMS/MMS, sequences, scheduling, keywords, and autoresponders
- Works across web, desktop, mobile, Chrome extension, and API platforms
- Connects with HubSpot, QuickBooks, Zapier, Pipedrive, and other tools
- Where it doesn't
- No free plan is available
- Dashboard counts vary by plan
- API access is listed on the Enterprise plan
Text Request fact sheet, pricing and score →
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