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Talkdesk CX Cloud pricing

#17 of 120 in Call Center SoftwareCloud Communication PlatformCustomer Service - Enterprise SoftwareContact Center Software+3 more

Talkdesk CX Cloud costs from $85/user/mo on its cheapest paid plan; 3 plans in all, as listed on talkdesk.com — prices checked 23 Sep 2026.

7.8/10Editor score
Visit Talkdesk
Talkdesk CX Cloud7.8 Visit Talkdesk

Talkdesk CX Cloud pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 23 Sep 2026.
See plans on talkdesk.com

Talkdesk CX Cloud plans & pricing

PlanPriceKey limits
Digital Essentials$85/user/mo Prices are based on a minimum 3 year commitment to these Editions.
  • Digital engagement including email, chat, SMS, and social messaging
  • Studio and routing
  • API access
  • Real-time dashboards
  • Business intelligence
  • Quality management
Voice Essentials$105/user/mo Prices are based on a minimum 3 year commitment to these Editions.
  • Voice engagement
  • Studio and routing
  • API access
  • Real-time dashboards
  • Business intelligence
  • Quality management
Elite$165/user/mo Prices are based on a minimum 3 year commitment to these Editions.
  • Everything in Digital and Voice Essentials
  • Custom reporting
  • Performance management
  • Screen recording
  • Workforce management
  • Proactive outbound engagement

Prices as published by the vendor on talkdesk.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Enterprise, Mid-market
  • Integrations
    70+ integrations: Salesforce, Amazon Web Services, Microsoft, Zoom
  • Free plan
    No
  • Paid from
    $85/user/mo
  • Outbound dialer
    Yes

Our full Talkdesk CX Cloud verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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