SurveyLab review
A broad survey platform for multichannel collection, analytics and offline mobile responses.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SurveyLab is an online survey platform for questionnaires, tests, forms and feedback programs. It is designed for customer experience, human resources, market research and UX work across professional teams, small companies, mid-size organizations and larger enterprises. Response collection covers web links, email, SMS, QR codes, widgets and mobile apps, with offline collection available through Android and iOS apps. Survey logic, branching, quotas, multilingual support, reporting and exports give it a wider scope than a basic form builder.
The pricing structure starts with a Free plan that includes Starter plan features and 50 responses total. Starter costs $49 per month or $490 per year and adds survey logic, CSV and Excel export, report filters and survey themes; it includes 1,000 responses per month. Advanced costs $99 per month or $990 per year, adding data trends, SPSS export, piping, metrics and multilingual surveys. Professional costs $249 per month or $2,490 per year, with advanced survey logic, offline responses, a mobile app, quotas and dashboards. Enterprise adds unlimited responses, an online survey panel, API and integration, AI analytics, white labeling and on-premise deployment.
Platform coverage is a central strength. SurveyLab supports web, Windows, macOS, Linux, iOS, Android, API and self-hosted use, with integrations including Dropbox, Google Analytics, Google Drive, Slack, Zendesk, Zapier, Salesforce, Intercom, LiveChat, Synerise, Cint and Dynata. Reporting includes graphical, real-time, filtered, dashboard and crosstab views, with CSV, Excel, SPSS, PDF and PowerPoint exports. The product suits teams that need multiple collection channels, research controls or deployment flexibility. Teams seeking only simple forms may prefer a narrower tool with fewer research and deployment features.
SurveyLab pros and cons
- Where it wins
- Supports web, desktop, mobile, API and self-hosted use
- Offers offline collection, multilingual surveys, quotas and crosstabs
- Includes broad exports, integrations, panels and branding options
- Where it doesn't
- The Free plan is limited to 50 responses total
- Offline responses and mobile app access start at Professional
- API, AI analytics and on-premise deployment are Enterprise features
SurveyLab fact sheet, pricing and score →
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