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Survey.is review

Freemium#31 of 31 in Survey API Software

A low-cost survey API for NPS and CSAT collection across web and email.

6.2/10Editor score
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Survey.is6.2 Visit Survey.is

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Survey.is is a web-based survey platform for lightweight NPS, CSAT, meeting-feedback, team-health, custom, and live-poll surveys. It suits individuals, small teams, growing teams, and larger teams that need straightforward collection through public links, short codes, QR codes, email invitations, website feedback buttons, embedded popups, or API-triggered invitations. Responses can be anonymous or identified, while dashboards provide real-time results, charts, NPS scores, trends, and response tables.

Pricing is built around four monthly plans. Free costs $0 per month and includes QR codes, live result monitoring, and Survey.is branding. Starter costs $9.99 per month and adds email invitations, API triggers, response email notifications, and priority support. Pro costs $19.99 per month and adds report export and workspace branding, alongside email invitations, API triggers, and response notifications. Team costs $49.99 per month and includes the same listed feature set as Pro. CSV response import, CSV exports, and PDF report exports support practical reporting, with export availability varying by plan.

The main fit is rapid feedback collection rather than a broad survey-development environment. API-triggered invitations are useful when another system should start a tracked survey request, but the documented API focuses on invitations rather than response retrieval or webhooks. The platform also emphasizes lightweight survey types and distribution options instead of complex survey logic or a large integration ecosystem. Choose Survey.is for affordable NPS and CSAT programs, QR-led collection, and simple feedback workflows; consider an alternative if your team needs advanced branching, response APIs, webhooks, or deeper integrations.

Survey.is pros and cons

  • Where it wins
    • API-triggered invitations support tracked survey workflows.
    • Public links, short codes, QR codes, email, and embeds broaden distribution.
    • Real-time charts, NPS scores, trends, CSV, and PDF exports aid reporting.
  • Where it doesn't
    • The documented API focuses on triggering invitations, not retrieving responses.
    • Complex survey logic is not a focus for this lightweight platform.
    • Free surveys include Survey.is branding.

Survey.is fact sheet, pricing and score →

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