Smartsheet review
A spreadsheet-oriented work management platform with broad planning and automation depth.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Smartsheet is a work management platform for teams coordinating projects, programs, portfolios, and operational processes. Its spreadsheet-style grids support project data, while Gantt charts, dependencies, milestones, critical paths, boards, timelines, calendars, dashboards, reports, and forms cover different planning needs. It suits enterprise teams that want structured project control without giving up the familiarity of rows and columns. Support for Agile, Waterfall, and hybrid methods also makes it relevant for mixed delivery environments.
The plan structure is designed around increasing scale and control. Pro includes Gantt, table, board, and calendar views, unlimited sheets, forms, and reports, 250 automations per month, and unlimited free Contributors. Business adds timeline view, workload tracking, unlimited automations, and unlimited free Guests. Enterprise adds portfolios, SAML-based single sign-on, directory integrations, and unlimited attachment storage. Advanced Work Management adds Control Center, Dynamic View, Data Shuttle, Connectors, and DataMesh. Enterprise and Advanced Work Management use custom pricing, while the product offers a 30-day trial rather than an ongoing free plan.
Smartsheet’s ecosystem is a strong fit for organizations that need work data to connect with existing systems. Integrations include Jira, Salesforce, SAP ERP, ServiceNow, Workday, Microsoft 365, Google Workspace, Microsoft Teams, Slack, Power BI, Tableau, Zapier, and others. API access extends that platform fit across web, Windows, macOS, iOS, and Android. AI features support formula generation, analysis, summaries, and dashboards. Teams wanting detailed spreadsheet-led coordination and enterprise connectivity should consider Smartsheet; smaller teams seeking a free starting tier or straightforward pricing may prefer a simpler project management tool.
Smartsheet pros and cons
- Where it wins
- Spreadsheet-style grids plus Gantt, board, timeline, and calendar views
- Workflow automation, workload tracking, dashboards, reports, and forms
- Broad integrations across business, collaboration, and analytics tools
- Where it doesn't
- No ongoing free plan
- Enterprise and Advanced Work Management use custom pricing
- Resource Management time tracking is a premium add-on
Smartsheet fact sheet, pricing and score →
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