SmartEvals review
A higher-education evaluation platform with automation, integrations, and benchmarking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SmartEvals is a hosted course evaluation platform for colleges and universities. It supports student, instructor, and administrator workflows, including team-taught and cross-listed courses. Core capabilities include automated evaluation administration, anonymous feedback, customizable surveys, reminders, dashboards, reports, benchmarking, demographic analysis, text analysis, and data exports. The platform is intended for institutions that want to coordinate course evaluations across departments while connecting evaluation activity with existing academic systems.
Its strongest fit is an institution with a broad technology environment. SmartEvals synchronizes data with ERP and SIS systems and integrates with Blackboard Learn, Blackboard Ultra, Canvas, Moodle, Brightspace, Desire2Learn (D2L), and LTI. Automated email, text, and voice reminders support distribution, while real-time response-rate reporting helps administrators monitor participation. Role-based reporting permissions and automated report distribution add control for institutions serving different administrative and academic audiences.
The analysis and benchmarking layer gives SmartEvals a wider scope than basic survey collection. Institutions can compare results at the institution-wide and nationwide levels, then examine trends across time, longitudinal patterns, demographic segments, and text responses. Customizable survey, reminder, and report templates support local processes. Pricing is handled through contact with the vendor, so SmartEvals is better suited to universities evaluating an institution-wide platform than to smaller teams seeking a self-serve purchase. Organizations outside higher education, or those wanting a non-web product, should consider a more broadly targeted alternative.
SmartEvals pros and cons
- Where it wins
- Automates surveys, reminders, reporting, and distribution workflows.
- Connects with ERP, SIS, LTI, and major LMS platforms.
- Adds institution-wide, nationwide, trend, and longitudinal analysis.
- Where it doesn't
- Pricing requires contacting the vendor.
- The platform is web-based rather than offered as a listed native app.
- Its focus is colleges and universities, not general course providers.
SmartEvals fact sheet, pricing and score →
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