Smart Moderation review
Broad social-profile coverage with automated and manual comment moderation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Smart Moderation is an AI-based comment moderation platform for brands, agencies, community managers and social media tools. It monitors comments across connected social profiles, identifies abusive language, spam, trolling and other inappropriate content, and supports automatic hiding or removal. Teams can also review flagged comments manually, reply from the dashboard, delete comments and block users. Its broad social-profile coverage makes it a fit for organizations managing conversations across Facebook, Instagram and YouTube rather than a single community channel.
The paid plans provide a clear entry point for smaller moderation teams. Basic costs $79 per month with annual billing or $99 per month with monthly billing, while Pro costs $199 per month with annual billing or $249 per month with monthly billing. Both listed tiers include unlimited comments, real-time monitoring, AI inappropriate-comment flagging, auto-hide actions and an iOS mobile app. Enterprise adds multiple users, premium SLA support and API integrations, making it more suitable for organizations that need shared workflows or deeper connections. There is no free plan, so teams evaluating the product need to budget for a paid subscription.
Its strongest differentiator is the combination of automation and control. The AI-powered keyword blacklist can account for misspelled and spaced variations, while the self-learning moderation system adapts to users’ moderation actions. Integrations include Facebook Pages, Facebook Ads, Facebook Comments Plugin, Instagram Profiles, Instagram Ads, YouTube Channels and HubSpot Blogs, with web, iOS and API access available. Choose Smart Moderation when broad profile coverage, real-time filtering and adjustable automation are priorities. Teams seeking a free option or a wider range of listed platform connections may need to consider an alternative.
Smart Moderation pros and cons
- Where it wins
- Real-time monitoring across Facebook, Instagram and YouTube
- AI flags abusive language, spam, trolling and inappropriate comments
- Automatic hiding plus manual decisions and adaptive keyword filtering
- Where it doesn't
- No free plan is available
- The listed integrations focus mainly on Meta and YouTube
- Enterprise pricing is not specified in the plan details
Smart Moderation fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update