Slingshot VoIP review
A managed virtual PBX with call handling essentials and tiered number and queue limits.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Slingshot VoIP is a cloud-based business phone system and virtual PBX for small and medium-sized companies in Canada and the U.S. Teams can manage users through an administration portal and handle calls with auto-attendants, queues, routing, voicemail transcription, and controls such as recording, screening, forwarding, and call parking. It fits organizations seeking managed phone essentials across compatible VoIP/SIP phones, desktop softphones, mobile apps, or call forwarding. Its published audience includes small and mid-market businesses.
Plan capacity is the main pricing distinction. Essential includes unlimited calls to the U.S. and Canada, 100 toll-free minutes, one toll-free or local number, two auto-attendants, and one call queue. Standard raises those allowances to 2,500 toll-free minutes, five numbers, ten auto-attendants, and two queues. Premium includes 5,000 minutes, ten numbers, 25 attendants, and five queues; Ultimate includes 10,000 minutes, 20 numbers, unlimited attendants, and ten queues. The vendor describes pricing as per-user and requires a minimum 12-month term. It also offers demos rather than a free trial; the pricing page states a 30-day guarantee but does not clarify its refund terms. Essential is described as suitable for up to 10 users, not as including 10 users at no extra charge.
The feature set covers common virtual PBX needs, with voicemail-to-email and call routing to menus, departments, people, voicemail, and time conditions. Web, Windows, macOS, iOS, Android, and API support give teams several ways to connect, while Microsoft Teams and Salesforce are listed integrations. Email, phone, and documentation are listed support channels. Slingshot is a reasonable fit when a business values managed call handling and predictable capacity tiers; teams needing a free trial or a broader feature set than these listed PBX essentials should compare alternatives.
Slingshot VoIP pros and cons
- Where it wins
- Auto-attendants, call queues, and routing across teams and departments
- Voicemail transcription, voicemail-to-email, and call controls
- Web, desktop, and mobile access with Teams and Salesforce integrations
- Where it doesn't
- Plans require a minimum 12-month term
- Demos are offered instead of a free trial
- Higher tiers add more numbers, attendants, and queues rather than broader capabilities
Slingshot VoIP fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update