SiteGPT review
A developer-friendly knowledge bot with strong deployment options and a $59 monthly entry price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SiteGPT is an AI chatbot platform for businesses that want to answer visitor questions, automate customer support, and capture leads. It trains chatbots on websites, documents, files, and knowledge-base content, then supports deployment through website embeds, messaging channels, and support platforms. Lead capture forms, contextual follow-up questions, human escalation with conversation history, analytics, and usage tracking make it suited to teams building customer-facing knowledge bots rather than broad, visual chatbot experiences.
Pricing starts with the Starter plan at $59 per month, which includes one chatbot, up to 4,000 GPT-4.1-mini messages or 400 GPT-4.1 messages per month, up to 1,000 pages, manual refresh, one member, and basic analytics. Growth costs $129 per month and adds up to two chatbots, up to 10,000 GPT-4.1-mini messages or 1,000 GPT-4.1 messages, up to 10,000 pages, four team members, API access, and the iOS app. Scale costs $429 per month and raises capacity to three chatbots, 40,000 GPT-4.1-mini messages or 4,000 GPT-4.1 messages, 50,000 pages, and 10 team members, while adding webhooks and weekly auto-refresh. Enterprise has custom pricing, customizable message volume, up to 10,000 chatbots, custom integrations, priority support, and HIPAA eligibility. A 7-day trial is available.
The platform fits organizations that need multiple deployment routes and developer controls. Website embedding works through JavaScript or an iframe, while integrations include Slack, Google Chat, Facebook Messenger, Crisp, Freshdesk, Freshchat, Zendesk, Zoho SalesIQ, and Zapier. The REST API, JavaScript SDK, and webhooks support tailored connections, and human escalation preserves conversation history. SiteGPT is a strong pick for website knowledge bots with structured content and integration needs. Teams seeking a low-cost entry point, a permanent free plan, or a visual builder for general chatbot creation should consider alternatives.
SiteGPT pros and cons
- Where it wins
- Trains bots on websites, documents, files, and knowledge bases
- Supports website embeds, messaging channels, and support platforms
- Offers APIs, SDKs, webhooks, lead capture, and human escalation
- Where it doesn't
- No permanent free plan; paid access starts at $59 per month
- Starter limits usage to one chatbot and one team member
- No visual builder for general-purpose chatbot creation
SiteGPT fact sheet, pricing and score →
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