Sitebot review
A practical choice for website support, lead capture, and CRM ticket automation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sitebot is a no-code AI chatbot platform for small and mid-sized businesses that need website support, lead capture, and automated ticket workflows. Teams can train bots on website content, FAQs, documents, manuals, and brochures, then embed them with custom code snippets. Its feature set covers automated answers, analytics, customer-behavior insights, multilingual responses in 80+ languages, and brand controls for logos, colors, fonts, greetings, and voice. It is best suited to organizations that want a support bot without building a conversational system from scratch.
The published monthly plans scale mainly by response volume, chatbot count, and training capacity. Pro Chatbot Plan costs $49 per month and includes 5,000 responses, 2 chatbots, 15 MB of training data, unlimited web pages, unlimited website embeds, and chat history. Elite Chatbot Plan costs $99 per month and raises those limits to 10,000 responses, 5 chatbots, and 50 MB of training data, while including everything in Pro. Enterprise adds unlimited responses, unlimited chatbots, 100 MB of training data, unlimited web pages and documents, and premium support. A 14-day trial is available, but there is no free plan.
Sitebot fits businesses already working with tools such as Zoho CRM, Zoho Desk, Zendesk, Slack, Shopify, and Facebook Messenger. It also supports website platforms including Framer, Webflow, Weebly, WordPress, Wix, and custom embedding, giving teams several deployment routes. The strongest operational case is its combination of lead creation and automatic support-ticket creation, particularly for teams using Zoho or Zendesk. Organizations needing a web-centered support and lead-generation bot should consider Sitebot; teams seeking broader deployment options or workflows beyond its listed channels may prefer a different chatbot builder.
Sitebot pros and cons
- Where it wins
- Trains on websites, FAQs, documents, manuals, and brochures
- Creates leads and support tickets in Zoho and Zendesk
- Supports 80+ languages with customizable branding
- Where it doesn't
- No free plan; access starts with a paid monthly tier
- Pro and Elite plans impose monthly response and training limits
- Deployment centers on websites, Slack, and Facebook Messenger
Sitebot fact sheet, pricing and score →
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