Sewan Teams review
Adds fixed-line calling and call management to Microsoft Teams, with pricing handled through sales.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sewan Teams, presented by Sewan as Téléphonie Teams, adds business fixed-line calling to Microsoft Teams. It is aimed at organizations that want staff to handle fixed-line calls alongside their Teams communications, including small, mid-market and enterprise organizations. Users can access calling functions such as visual voicemail, call handling and call logs within the Teams application, and receive fixed-line calls on a mobile device. The service is available through web, desktop and mobile deployment options.
The calling feature set extends beyond basic call reception. Sewan describes call routing, voice menus (auto attendant) and speech synthesis, which can support organizations that need callers directed through menus or routed to the appropriate destination. Administration is available through a dedicated interface and the Microsoft 365 portal. These capabilities make the product a fit for teams that want fixed-line telephony in a Microsoft-centered environment; organizations seeking a broader range of listed integrations may prefer to compare other options.
Sewan uses a demo and contact-sales process rather than a published self-serve plan, so buyers need to speak with the vendor to assess commercial fit. Support channels include email and phone. The product is most relevant where Microsoft Teams is already the chosen work environment and fixed-line calling, voicemail and routing are priorities. It is less suitable for buyers looking for a standalone telephony service or a clearly published price before engaging with sales.
Sewan Teams pros and cons
- Where it wins
- Brings voicemail, call handling and logs into the Teams workflow
- Supports voice menus, call routing and speech synthesis
- Lets users receive fixed-line calls on mobile devices
- Where it doesn't
- Pricing is handled through a demo and sales process
- Its listed integrations focus on Microsoft Teams and Microsoft 365
- Requires Sewan business telephony alongside Microsoft Teams
Sewan Teams fact sheet, pricing and score →
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