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Salesforce Service Cloud pricing

#4 of 100 in Help Desk SoftwareCustomer Self-Service SoftwareCustomer Service Automation SoftwareCustomer Service CRM Software+3 more

Salesforce Service Cloud costs from $25/user/mo on its cheapest paid plan; 5 plans in all, as listed on salesforce.com — prices checked 20 Sep 2026.

9.1/10Editor score
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Salesforce Service Cloud9.1 Visit Salesforce

Salesforce Service Cloud pricing at a glance

Plans 30-day trial No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on salesforce.com

Salesforce Service Cloud plans & pricing

PlanPriceKey limits
Starter Suite$25/user/mo Billed monthly or annually
  • Case and service management
  • Built-in AI
  • Dynamic email marketing and analytics
  • Built-in sales flows and lead routing
Pro Suite$100/user/mo Billed annually. Contract required.
  • 5 flows per org
EnterpriseNot checked yet
  • AI for customer service
  • Self-service Help Center
  • Workflow automation
UnlimitedNot checked yet
  • Chat and bots
  • Salesforce Knowledge
  • Premier Success Plan and Full Sandbox
Agentforce 1 Service$550/user/mo Billed annually
  • 2.5M Flex Credits per org per year

Prices as published by the vendor on salesforce.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    30 days · no card needed
  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    4 integrations: Outlook, Gmail, Slack, AgentExchange
  • Free plan
    No
  • Paid from
    $25/user/mo
  • SLA management
    Yes

Our full Salesforce Service Cloud verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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