RiffRoff review
A focused Shopify referral app with useful rewards, eligibility, and fraud controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
RiffRoff is a cloud-based Shopify referral marketing app for independent merchants that want customers to share trackable links and earn store-credit rewards. It supports store-branded referral links, expiring single-use friend discounts, new-customer eligibility checks, and referral attribution. Merchants can review referrals, reversals, and payout exceptions in Shopify admin, making it a fit for small Shopify stores that want a focused referral program rather than a broad marketing suite.
Pricing is structured around two plans. Simple charges 12% of eligible referral revenue, with the fee applying only to the first paid order. Advocates do not incur a fee when spending rewards, and every referral feature is included. Plus replaces the success fee with a predictable flat monthly cost and also includes every referral feature, with no fee when advocates spend rewards. RiffRoff uses a freemium model and includes a 14-day free trial. The pricing structure gives merchants a choice between a revenue-based approach and a fixed-cost plan as referral activity changes.
The standout feature set is its control over referral quality and reward timing. Merchants can configure minimums, expiry, review thresholds, and hold periods, while refund and cancellation reversals help keep rewards tied to completed purchases. Identity-based blocking addresses self-referrals and duplicate identities. Those controls suit stores that want more oversight than simple referral-link tracking provides. The tradeoff is a narrow platform fit: deployment is cloud-based, support is available by email, and no broader integration or platform ecosystem is specified. Shopify merchants seeking these core controls should consider RiffRoff; businesses needing wider ecosystem coverage or a broader feature set should look elsewhere.
RiffRoff pros and cons
- Where it wins
- Trackable, store-branded referral links with expiring friend discounts
- Shopify store-credit rewards with configurable holds and reversals
- Self-referral and duplicate-identity blocking for referral protection
- Where it doesn't
- Cloud deployment with email support only
- Focused on Shopify rather than a broad platform ecosystem
- Limited breadth beyond core referral tracking and rewards
RiffRoff fact sheet, pricing and score →
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