Responsly review
A broad web-based survey platform for branded, multilingual customer feedback programs.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Responsly is a web-based survey and feedback platform for customer experience, employee feedback, product research, marketing, and research teams. Its drag-and-drop builder supports 25+ question types, conditional and skip logic, multilingual surveys with automatic translation, branded themes, and white-labeling. Teams can distribute surveys through email, SMS, WhatsApp, links, embeds, and in-app channels, then review responses through dashboards, filtering, segmentation, and reporting.
Pricing ranges from a useful Free plan with 50 responses per month to paid tiers that add controls for more structured programs. Essential costs $50 per month when billed monthly and adds skip logic, multilingual surveys, basic data integrations, and data filtering and segmentation. Professional costs $250 per month billed yearly and adds custom response limits, custom branding, webhooks and API access, and AI feedback analysis. Enterprise adds custom reports, SAML SSO, custom domains, a Dedicated Success Manager, and data residency options. The pricing page also states that annual billing is 20% cheaper.
Responsly’s ecosystem fit is a strong part of its proposition. Integrations include Salesforce, HubSpot, Klaviyo, Slack, Zapier, Zendesk, Intercom, Google Sheets, and Microsoft Teams, while workflow automation, webhooks, and the feedback API support connections to broader operational processes. AI-assisted analysis focuses on open-ended feedback, complementing live dashboards and reporting. Choose Responsly when branded, multilingual surveys need multiple distribution channels and room to connect with customer or workplace systems. Teams needing native mobile platform coverage should look elsewhere, as the published platform coverage is web-only.
Responsly pros and cons
- Where it wins
- 25+ question types with conditional and skip logic
- Multilingual surveys, automatic translation, and white-label branding
- AI feedback analysis, APIs, webhooks, and nine integrations
- Where it doesn't
- Platform coverage is limited to the web
- Paid plans start at $50 per month
- The Free plan includes 50 responses per month
Responsly fact sheet, pricing and score →
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