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Respondent review

#18 of 52 in Usability Testing SoftwareAI User Research ToolsSurvey Panel Software

A research platform centered on verified participant recruitment and usability testing.

7.6/10Editor score
Respondent7.6 Visit Respondent

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Respondent helps UX researchers, product teams, agencies, and enterprises recruit participants and run research. Its verified panel supports consumer and professional recruiting, with screening by professional, behavioral, and custom criteria. Researchers can conduct moderated interviews and live sessions or run unmoderated usability, prototype, card-sort, and tree tests. The platform is a fit when finding and coordinating participants is central to the research workflow, rather than when a team needs only a standalone testing tool.

Recruiting is paid through several usage-based options rather than a monthly SaaS plan. Pay-as-you-go credits are charged when research with a participant is completed. Credit Bundles provide upfront recruiting credits and a 15% discount versus pay-as-you-go. Annual commitments are split between B2C consumer and B2B professional recruiting, each with 30% savings versus pay-as-you-go. Large Volume and Custom Plans offer custom recruiting credits, pricing, and payment options. Displayed rates exclude participant incentives, and final pricing is confirmed at commitment. The plan structure suits teams able to match recruiting volume and audience type to a commitment; occasional projects may prefer to weigh pay-as-you-go against bundled credits.

Respondent combines screening with automated scheduling, reminders, rescheduling, incentive payouts, fraud detection, and identity verification. It also supports AI moderation and automated synthesis. Integrations include SurveyMonkey, Lookback, Zoom, Google Calendar, Dscout, Qualtrics, Figma, Google Forms, JotForm, LimeSurvey, Microsoft Forms, SmartSurvey, Zoho, Typeform, and Unipark, with web and API access. Cloud deployment and chat, email, and documentation support round out the offering. Choose Respondent if verified recruiting and participant coordination matter across varied study types; teams seeking a tool focused solely on testing, or needing confirmed mobile-app support, should consider alternatives.

Respondent pros and cons

  • Where it wins
    • Verified panel with professional, behavioral, and custom screening
    • Supports moderated sessions, unmoderated tests, and prototype research
    • Scheduling, incentive payouts, and fraud detection in one workflow
  • Where it doesn't
    • Research credits and participant incentives add usage-based cost
    • Annual plans separate consumer and professional recruiting
    • Mobile-app support is not established

Respondent fact sheet, pricing and score →

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