Resolvable Robo review
Automates routine service work and hands exceptions to people, starting at £500 per month.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Resolvable Robo is an AI customer service agent for businesses that want routine support handled alongside human teams. It can answer order-status enquiries and refund requests, collect customer data, process refunds, and pass out-of-scope conversations to an agent with context. Its focus is practical service workflows rather than replacing human support across every type of issue, making it a fit for teams with repeatable order and refund requests.
According to the vendor's pricing page, the entry-level package costs £500 per month for up to 1,000 contacts. The listed higher-volume option is £1,000 per month for over 1,000 contacts; bespoke pricing is noted for larger teams or packages that add customer support outsourcing. Both plans are paid monthly, so the entry point suits businesses prepared to budget for an ongoing service rather than those seeking a free tier. The published plans describe AI handling customer contacts, but do not distinguish the routine-query capabilities by tier.
Robo is designed to work alongside existing service tools and business systems, and the listed integrations include HubSpot, Salesforce, Zendesk, Freshdesk and Oracle. The vendor also says it can be configured to match a business's processes and brand style, and is available 24/7. That combination may suit teams wanting automation within an existing support operation. Businesses that need defined channel coverage or lower-cost entry should compare alternatives; Robo's listed strengths center on routine query handling and human handoff, not a broad claim of resolving every support need.
Resolvable Robo pros and cons
- Where it wins
- Handles order-status queries and refund requests, and can process refunds
- Passes out-of-scope conversations to human agents with context
- Integrates with HubSpot, Salesforce, Zendesk, Freshdesk and Oracle
- Where it doesn't
- £500 monthly entry package may be costly for smaller support needs
- Higher-volume pricing starts at £1,000 per month, with bespoke pricing
- Channel availability is not specified
Resolvable Robo fact sheet, pricing and score →
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