ProProfs Survey Maker review
A flexible survey builder with strong branding and a low-cost paid entry point.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ProProfs Survey Maker is a web-based survey tool for customer feedback, market research, employee engagement, NPS, and related programs. It combines 20+ question types, templates, AI survey generation and question assistance, branching, custom branding, multilingual surveys, and response analytics. Surveys can be distributed through email, links, embeds, social media, and QR codes, making it suitable for teams that need branded feedback collection across several channels. Its platforms include web, iOS, Android, and API access.
Pricing is structured around a useful free entry point and three paid tiers. The Free plan costs $0 per month and includes unlimited surveys, all premium features, 50 responses, and 500 email sends. Essentials costs $19.99 per month or $239.88 per year, adding unlimited responses, unlimited forms and surveys, unlimited administrators and creators, branching and skip logic, reports and analytics, and branding. Business costs $49.99 per month or $599.88 per year, adding advanced surveys, website intercepts and Nudges, basic integrations, data export, and multilingual surveys. Enterprise is listed at $1,798.88 per year and adds mobile app surveys, SSO, an in-app SDK for iOS and Android, report and design APIs, advanced integrations, and roles and permissions.
The product’s ecosystem supports integrations with Mailchimp, Campaign Monitor, Constant Contact, WordPress, Salesforce, Zendesk, Freshdesk, Help Desk, Knowledge Base, and ActiveCampaign. Website popups, sidebar forms, targeting, and REST API access for retrieving survey responses extend it beyond standalone questionnaires. Choose ProProfs Survey Maker if you need affordable branded surveys, branching, reporting, and website feedback tools. Consider another option if you need more than 50 free responses, or if mobile app surveys, SSO, advanced integrations, and related enterprise capabilities are central from the start.
ProProfs Survey Maker pros and cons
- Where it wins
- Free plan includes unlimited surveys and all premium features
- Branching, branding, analytics, and multilingual surveys support varied needs
- Distribute by email, link, embed, social media, or QR code
- Where it doesn't
- The Free plan is limited to 50 responses and 500 email sends
- Website intercepts and multilingual surveys start on the Business plan
- SSO, mobile app surveys, and advanced integrations require Enterprise
ProProfs Survey Maker fact sheet, pricing and score →
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