Posh review
A flexible answering service combining live receptionists, AI, routing, and scheduling.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Posh is a virtual receptionist service for businesses, law firms, real estate professionals, home-service companies, and other organizations that need calls handled beyond office hours. Live receptionists and optional AI assistants can answer calls, transfer callers, take messages, qualify leads, schedule appointments, and follow custom scripts. The service also supports business calling and texting, voicemail transcription, and English and Spanish answering.
Its strongest fit is a business that wants flexibility in how calls are handled. Customers can manage availability, contacts, messages, calling, texting, and voicemail through the web portal and mobile apps for iOS and Android. Callers can be routed to the right destination, while qualified leads and appointment requests can move into connected tools. Posh lists integrations with Zapier, Calendly, Acuity Scheduling, Google Calendar, Setmore, Rocket Matter, Clio, Zoho, HubSpot, and Salesforce, covering scheduling, CRM, and legal workflows.
Posh uses paid, month-to-month plans priced by receptionist minutes, with seven plan names ranging from Chïc to Exclusive. The free trial lasts seven days or 250 receptionist minutes, whichever comes first. This structure suits organizations that want human answering with an AI option and a broad set of call-handling tasks, but buyers should be comfortable evaluating usage-based service costs. Posh is a stronger choice for teams needing live coverage, qualification, scheduling, and routing than for businesses seeking a free plan or a narrowly focused voicemail tool.
Posh pros and cons
- Where it wins
- Live and optional AI answering around the clock
- Call routing, qualification, scheduling, and message delivery
- Web, iOS, and Android access with ten integrations
- Where it doesn't
- Paid service with no free plan
- Plans are priced by receptionist minutes
- Trial ends after seven days or 250 receptionist minutes
Posh fact sheet, pricing and score →
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