Planfy review
A focused scheduling system with reminders, calendars, payments and video consultations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Planfy is an online appointment scheduling system for veterinary clinics and their staff. It supports website and client self-service bookings, staff calendars, appointment management, automated SMS and email reminders, customer records, recalls, reporting and marketing tools. Clinics can accept bookings around the clock, manage appointments from computers or mobile devices, and offer video-call consultations. The entry-level setup is scoped to one staff account, making Planfy a practical fit for smaller practices that need core booking operations without a broad practice-management suite.
The plan structure adds capability as clinic needs grow. Solo includes reservation and customer management, a client self-service widget, bookings through websites, Facebook and Instagram, Google Calendar syncing and 50 SMS credits. Team adds advanced customer record forms, online payments and deposits, statistics and reports, multi-level user permissions and phone support. Ultimate adds unlimited online bookings, bespoke record forms, system customization, dynamic service pricing and a tailored mobile app delivered as a PWA. There is no free plan, so the product suits clinics prepared to use a paid scheduling service.
Planfy’s strongest fit is a clinic that wants booking and communication in one web-based workflow. Two-way Google Calendar synchronization helps align staff schedules, while reminders and recalls can use SMS, email and letters. Google Meet supports video consultations, and Facebook, Instagram and Twitter are listed integrations. The trade-off is focus: clinics needing mobile apps, custom forms, advanced permissions or dynamic pricing must move beyond Solo, and practices seeking a wider platform than appointment scheduling may need another category of software. Choose Planfy for accessible online booking and client follow-up; consider alternatives if native multi-platform access or broader veterinary operations are priorities.
Planfy pros and cons
- Where it wins
- Online booking through websites, social channels and client widgets
- Reminders, recalls, staff calendars and Google Calendar sync
- Payments, deposits and video consultations on applicable plans
- Where it doesn't
- No free plan for clinics wanting to start at no cost
- Web-only access limits the listed platform options
- Advanced forms and customization require higher-tier plans
Planfy fact sheet, pricing and score →
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