PetsApp review
A broad booking and engagement platform for practices that want more than scheduling.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PetsApp is a veterinary practice communication and engagement platform for independent clinics, veterinary teams, and multi-location groups. It combines online appointment booking through a website or app with confirmations, automated reminders, client messaging, video consultations, digital payment requests, payment tracking, wellness plans, loyalty programs, and CRM records for clients and pets. Pet owners can contact practices, arrange appointments, receive reminders, access health information, and participate in care programs through the website or mobile app. The published platform supports web, iOS, and Android access.
The strongest fit is for practices that want appointment scheduling tied closely to ongoing client communication. SMS, app messaging, WhatsApp, and video consultations extend the relationship beyond the booking step, while AI-assisted veterinary communication and transcription add another layer for teams reviewing communication workflows. Digital payments, wellness plans, loyalty programs, and client-and-pet CRM tools also make PetsApp broader than a basic calendar or intake tool. Practices focused only on appointment availability may find this scope more than they need.
PetsApp connects with Advantage+, AltaPoint, AVImark, DVM Manager, ezvetpro, Impromed, IntraVet, Merlin, Teleos, RxWorks, Robovet, and VIA, giving practices a defined set of practice-management-system integration options. According to the vendor's pricing page, practices are directed to book a demo rather than select a recurring public software plan. That makes a sales conversation part of the buying process. PetsApp should suit teams seeking booking, engagement, telehealth, payments, and CRM in one veterinary-focused platform. Practices that prioritize a simple scheduler, a transparent self-serve price, or a narrower feature set should compare alternatives.
PetsApp pros and cons
- Where it wins
- Website and mobile booking with confirmations and automated reminders
- Messaging, video consultations, payments, CRM, and wellness plans in one platform
- Integrates with 12 listed practice-management systems
- Where it doesn't
- Recurring software pricing is handled through a demo-led sales process
- The wide feature set may exceed the needs of scheduling-only practices
- Several scheduling details require clarification during evaluation
PetsApp fact sheet, pricing and score →
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