PetChart review
A broad veterinary practice platform with scheduling, records, billing, and client workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PetChart is a browser-based veterinary EHR and practice-management platform for practices ranging from solo practitioners to multi-location hospital groups. Its scheduling supports rooms, doctors, technicians, and equipment, while client-facing booking, appointment-type triage rules, waitlists, reminders, and conflict warnings cover the operational side of clinic visits. The platform also includes SOAP notes, vaccines, prescriptions, billing, inventory, client communication, and a portal for records, vaccination certificates, refills, and digital consent.
Pricing is displayed in Singapore dollars, with the paid offering starting at SGD 149. Starter includes the dashboard, queue and whiteboard, client and pet management, appointment scheduling, medical records, billing and invoicing, and communications by SMS. Growth adds unlimited staff, video consultations, inventory management, reports and analytics, and public API access. Enterprise adds multi-location support, SAML/SSO, dedicated onboarding, priority support, and custom integrations. The platform is available on the web and through an API, with calendar sync and no dedicated mobile apps.
Its strongest fit is a clinic that needs scheduling tied closely to clinical and administrative workflows rather than a standalone calendar. Drag-and-drop rescheduling, conflict warnings, real-time whiteboard views, automated email and SMS reminders, and multi-resource calendars address the coordination demands of busy practices. Video consultations, searchable medical history, reporting, and an AI assistant broaden the system beyond appointment booking. Clinics wanting a focused scheduling tool, a free plan, or native mobile apps should consider a narrower alternative; practices seeking one system for scheduling, records, billing, inventory, and client engagement are better aligned with PetChart.
PetChart pros and cons
- Where it wins
- Schedules rooms, doctors, technicians, and equipment together
- Combines client booking, triage rules, reminders, and portal workflows
- Adds records, billing, inventory, reporting, and AI-assisted workflows
- Where it doesn't
- No dedicated mobile apps are available
- The product is paid-only, with no free plan
- Starter is limited to 2 staff accounts
PetChart fact sheet, pricing and score →
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