Paws App review
A $99-per-month web booking platform with triage, payments, and PIMS workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Paws App is cloud-based veterinary appointment scheduling and client-engagement software for general, mobile, emergency, and specialty practices. It gives new and existing clients 24/7 online booking through a practice website or Pet Portal, with options to modify, cancel, and confirm appointments. The platform also covers client and pet registration, intake questions, triage, payments, self-check-in, and walk-in workflows. Clinics looking to combine online access with appointment screening will find its focus particularly relevant.
The published Online booking plan costs 99 per month and includes 24/7 appointment booking, client and pet registration, PIMS-connected workflows, and Pet Portal functionality. The feature set extends beyond basic scheduling: deposits, balances, and invoices can be handled through integrated payment processing; Google Book Online provides another booking route; and custom intake questions support information collection before an appointment. Advanced triage and symptom-checking workflows add structure for practices that need to guide booking decisions before visits are scheduled.
Paws App connects with ezyVet, RxWorks, and Google Book Online, while automatic PIMS registration and existing-record matching are designed to support cleaner client and pet records. Its booking channels are a website and client portal, with email and SMS reminders. The trade-off is a narrower scheduling focus: practices seeking broader scheduling depth may need to consider another option. Paws App is a fit for clinics prioritizing online booking, triage, client self-service, and connected registration; it is less suited to teams looking for a wider scheduling system.
Paws App pros and cons
- Where it wins
- Advanced triage and symptom-checking workflows
- PIMS registration, record matching, and Pet Portal workflows
- Payments, self-check-in, and walk-in support included
- Where it doesn't
- Only one published plan
- Web platform only
- Limited broader scheduling depth
Paws App fact sheet, pricing and score →
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