OptusNet Email review
A simple free mailbox with client access, but only 500 MB of storage.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OptusNet Email is a hosted mailbox for existing OptusNet address holders with an eligible Optus product or service. It suits individuals and small users who need basic correspondence through webmail or a desktop and mobile email client. The free OptusNet Email Basic plan includes 500 MB of mailbox storage, automatic spam filtering, and support for IMAP and POP connections. Primary and secondary OptusNet email accounts are also supported.
The pricing structure is straightforward: OptusNet Email Basic is free. Its included functionality covers webmail, third-party email client access, enhanced security, and improved webmail functionality. There is no separate paid tier to compare, so the decision is mainly about whether the included storage and eligibility requirements match the intended use. Users with larger archives or heavier attachment-based communication may find 500 MB restrictive.
OptusNet Email’s main ecosystem fit is its combination of browser access and standard IMAP and POP support. That allows account access through third-party email clients, while the listed platform coverage centers on the web. Support is available through chat, phone, and documentation, with 24/7 support listed. New OptusNet email addresses cannot currently be created, and continued access requires an eligible Optus service. Choose it for a basic mailbox tied to an existing Optus relationship; choose another email service if you need a larger mailbox, broader standalone availability, or a newly created address.
OptusNet Email pros and cons
- Where it wins
- Free Basic plan with webmail and third-party client access
- IMAP, POP, and automatic spam filtering are included
- Primary and secondary OptusNet email accounts are supported
- Where it doesn't
- Storage is limited to 500 MB
- New OptusNet email sign-ups are unavailable
- Access depends on an eligible Optus service
OptusNet Email fact sheet, pricing and score →
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