Onebox review
A low-cost hosted phone system with useful essentials but no integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Onebox is a hosted business phone system for individual professionals and small businesses that want phone service without customer-owned PBX hardware. It combines virtual local and toll-free numbers with automated answering, extension menus, scheduled routing, forwarding, voicemail, voicemail-to-text, online faxing, call recording, conferencing, and business text messaging. The service supports web access along with iOS and Android mobile apps, making it a fit for teams that need core calling features across common devices.
Pricing is structured around three paid plans, with a 30-day trial limited to 1,000 minutes or 30 days, whichever comes first. Executive starts at $16.95 per month and includes dedicated phone numbers for individual users, a professional greeting, scheduled call routing, and fax forwarding to email. Receptionist starts at $49.95 per month and adds automated answering, routing to multiple users, and hosted PBX capabilities. LIVE Receptionist starts at $129.95 per month and adds live call answering, staff transfers, and optional surveys and appointment scheduling. Displayed prices are starting prices and may vary by configuration.
Onebox’s main strength is breadth within basic hosted telephony: a small business can combine phone numbers, routing, voicemail, fax, conferencing, messaging, and receptionist services in one product. Its platform coverage is practical but limited to web, iOS, and Android, without a dedicated desktop app. Onebox also has no integrations, which may matter to teams that need phone activity connected to other business software. Choose it for straightforward calling and receptionist functions at a relatively low starting price; consider an alternative if integrations, broader platform support, or deeper ecosystem connections are central requirements.
Onebox pros and cons
- Where it wins
- Includes auto-attendant, routing, voicemail transcription, fax, and recording
- Offers local and toll-free numbers plus business text messaging
- Supports web access and iOS and Android mobile apps
- Where it doesn't
- No integrations are included
- No dedicated desktop app is listed
- Advanced receptionist services cost substantially more
Onebox fact sheet, pricing and score →
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