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NiCE Quality Management pricing

#13 of 31 in Contact Center Analytics SoftwareCustomer Service QA Software

NiCE Quality Management costs from $110/user/mo on its cheapest paid plan; 5 plans in all, as listed on nice.com — prices checked 20 Sep 2026.

7.9/10Editor score
Visit NiCE
NiCE Quality Management7.9 Visit NiCE

NiCE Quality Management pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on nice.com

NiCE Quality Management plans & pricing

PlanPriceKey limits
Omnichannel Suite$110/user/mo monthly billing in arrears
  • Quality Management is listed under Workforce Empowerment.
Essential Suite$135/user/mo monthly billing in arrears
  • Quality Management is listed under Workforce Empowerment.
Core Suite$169/user/mo monthly billing in arrears
  • Quality Management is listed under Workforce Empowerment.
Complete Suite$209/user/mo monthly billing in arrears
  • Quality Management is listed under Workforce Empowerment.
Ultimate Suite$249/user/mo monthly billing in arrears; additional session-based pricing shown
  • $0.25 per session is also shown on the pricing page.
  • Quality Management is listed under Workforce Empowerment.

Prices as published by the vendor on nice.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Enterprise
  • Integrations
    14 integrations: Salesforce, Oracle Service Cloud, Microsoft Dynamics, ServiceNow, Zendesk, SAP Cloud for Customer …
  • Free plan
    No
  • Paid from
    $110/user/mo
  • Real-time monitoring
    Yes

Our full NiCE Quality Management verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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