Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

NiCE AI Chatbot Builder pricing

#10 of 257 in Chatbot Builders

NiCE AI Chatbot Builder costs from $110/user/mo on its cheapest paid plan; 6 plans in all, as listed on nice.com — prices checked 21 Sep 2026.

8.4/10Editor score
Visit NiCE
NiCE AI Chatbot Builder8.4 Visit NiCE

NiCE AI Chatbot Builder pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 21 Sep 2026.
See plans on nice.com

NiCE AI Chatbot Builder plans & pricing

PlanPriceKey limits
Omnichannel Suite$110/user/mo Per agent per month
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Essential Suite$135/user/mo Per agent per month
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Core Suite$169/user/mo Per agent per month
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Complete Suite$209/user/mo Per agent per month
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Ultimate Suite$249/user/mo Per agent per month; $0.25 per session also shown
  • Voice and digital channels
  • Omnichannel routing
  • Recording and compliance
Ultimate Suite session usage$0.25/unit usage-based Per session
  • Consumption-based session pricing

Prices as published by the vendor on nice.com, checked 21 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Mid-market, Enterprise
  • Integrations
    5 integrations: CRM systems, knowledge management, routing, reporting, tenant and user management
  • Free plan
    No
  • Paid from
    $110/user/mo
  • Deployment channels
    Multichannel

Our full NiCE AI Chatbot Builder verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update