Net2Phone Office review
A cloud phone and collaboration suite for teams that need voice, SMS/MMS, and video.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Net2Phone Office combines a cloud business phone system with browser, desktop, and mobile access. It is designed for organizations that need calling, business SMS/MMS, internal messaging, video meetings, and phone administration across locations and devices. Core telephony includes auto attendant, call routing, voicemail, call recording, browser-based calling, and analytics. Web, iOS, and Android access support distributed teams, while APIs and business-platform integrations extend the communications workflow.
The published plans are Essentials at $19.99 per user per month, Professional at $24.99, and Ultimate at $29.99, with annual pricing based on a 36-month term. Essentials includes unlimited calling to the U.S., Canada, and Mexico, limited video conferencing, 1-to-1 internal messaging, and external SMS/MMS. Professional adds full-featured video conferencing, group and channel messaging, international calling to 40+ countries, and AI call transcription and summaries. Ultimate adds webinar and live-stream capabilities for video meetings plus AI call sentiment analysis. There is no free plan.
Net2Phone Office fits teams that want phone service and collaboration in one cloud application, with integrations for Microsoft Teams, Salesforce, Zoho, Slack, Zapier, Google Calendar, and Google Contacts. Compliance and identity options include GDPR, HIPAA, PCI DSS, two-factor authentication, and SSO/SAML. The service covers small, midsize, and enterprise organizations, but its supplied platform coverage is narrower than broader UCaaS suites. Teams needing extensive ecosystem breadth, or full video and group messaging at the entry tier, should compare higher plans or other platforms.
Net2Phone Office pros and cons
- Where it wins
- Combines PSTN calling, auto attendant, routing, recording, and analytics
- Includes business SMS/MMS, internal messaging, video, and mobile access
- Supports Microsoft Teams, Salesforce, Zoho, Slack, Zapier, and Google tools
- Where it doesn't
- No free plan; published pricing is paid per user
- Annual pricing is based on a 36-month term
- Essentials has limited video and only 1-to-1 internal messaging
Net2Phone Office fact sheet, pricing and score →
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