Mujib review
A flexible voicebot for free inbound SIP calling, omnichannel support, and self-hosted deployment.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Mujib is an AI customer support platform for teams handling inbound phone calls, chat, messaging, email, SMS, and API conversations. Its voice agents work with SIP, PBX, Asterisk, FreePBX, and carrier trunks, while human handoff preserves transcripts and conversation context. The platform also supports knowledge-base retrieval, multilingual voice and chat, live-system connections, analytics, and self-hosted or on-premise deployment. It is a strong fit for organizations that want inbound voice automation with infrastructure control, but less suitable for teams focused primarily on outbound calling.
According to the vendor's pricing page, the Free plan costs $0 per month and includes 500 messages per month, one full-featured project, all channels, and all AI models. The Chat only package includes a web widget, WhatsApp, Telegram, messaging channels, and a knowledge base. Voice only adds inbound SIP/PBX calls, multilingual voice, and human handoff, while Chat + Voice combines phone and chat with shared knowledge, shared analytics, and human handoff. The paid Chat, Voice, and Chat + Voice packages use custom-quoted pricing, so the free tier is the clearest starting point for evaluating the platform.
Mujib's ecosystem coverage is broad for a voicebot: WhatsApp Business, Telegram, Instagram, Messenger, Gmail, Outlook, Twilio SMS, Slack, Twitter/X, REST API, Asterisk, FreePBX, SIP trunks, CRM systems, and Google Sheets are listed integrations. Teams can connect knowledge bases and live systems such as APIs, CRMs, databases, and spreadsheets, then review transcripts, analytics, and call-quality monitoring. Self-hosted deployment is available for organizations needing more control over infrastructure. Choose Mujib for inbound voice plus omnichannel support and human escalation; choose an alternative if outbound calling or transparent paid pricing is a primary requirement.
Mujib pros and cons
- Where it wins
- Free tier includes all channels and all AI models
- Supports SIP, PBX, Asterisk, FreePBX, and carrier trunks
- Transfers conversations with transcripts and context
- Where it doesn't
- Free plan is limited to 500 messages per month
- Voice calling is focused on inbound conversations
- Paid packages use custom-quoted pricing
Mujib fact sheet, pricing and score →
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