MonoDuty review
Low-cost on-call scheduling with monitoring, escalations, and multichannel alerts.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
MonoDuty is a cloud incident-alerting and on-call management platform for developers, operations teams, and growing organizations. It combines recurring rotations, schedule overrides, escalation policies, incident tracking, monitoring, and notifications across email, SMS, and voice. Incidents can enter through universal HTTP webhooks, heartbeats, or HTTP, HTTPS, TCP, UDP, and PING monitors. Web, iOS, Android, and API access support teams managing coverage and response across different environments.
The published plans provide a low-cost entry point. Free supports 1 user, on-call scheduling, email alerts, and 7-day retention. Pro costs €9 per user per month or €90 per user per year, adding email, SMS, and voice notifications, custom escalation policies, API access, and audit logs. Business costs €19 per user per month or €190 per user per year, with unlimited users and webhooks, custom escalation policies, and priority support. A 14-day free trial is also available. Small teams can start with the free tier, while paid plans add the handoff and automation features needed for more structured response.
MonoDuty fits teams that need scheduling tied to basic monitoring and incident workflows rather than a broad incident-management ecosystem. Its REST API supports incident, service, and monitor automation, while Slack, Discord, Microsoft Teams, and universal HTTP webhooks cover the listed integration options. Responders can acknowledge, escalate, and resolve incidents, and teams can configure multi-level escalation policies. Choose MonoDuty when affordability, rotations, multichannel notifications, and monitoring are the priority. Teams needing a wider integration set or deeper incident-management capabilities should compare alternatives.
MonoDuty pros and cons
- Where it wins
- Free plan includes scheduling, email alerts, and 7-day retention
- Pro adds SMS, voice, custom escalations, API access, and audit logs
- Monitors, heartbeats, webhooks, and mobile apps support varied workflows
- Where it doesn't
- The Free plan is limited to 1 user and email alerts
- Listed integrations are limited to Slack, Discord, and Microsoft Teams
- Incident-management depth is narrower than larger on-call platforms
MonoDuty fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.
Last updated · How we research and update