Messente review
A flexible messaging API suite for teams combining SMS with other channels.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Messente provides web dashboard and API tools for business messaging workflows. Its REST API supports sending and receiving SMS, while the Omnichannel API adds WhatsApp and Viber. The platform is suited to teams handling transactional messages, marketing, notifications, authentication, and two-way conversations. Inbound SMS callbacks use HTTP POST webhooks, and the product also includes delivery reports, scheduled messages, bulk messaging, and fallback routing between supported channels.
The plan structure covers several operating models. Essential includes SMS, WhatsApp, and Viber access, dashboard and API access, basic support and onboarding, and unlimited accounts. Professional adds advanced analytics and statistics, premium support and onboarding, a dedicated account manager, and the RCS rich messaging channel. Enterprise adds custom SLAs and reporting, a dedicated success team and integrations, a technical account manager, and quarterly business reviews. Pay as you go provides SMS only, API access, basic support, and one account. Pricing is handled through contact sales and varies by region, channel mix, and message volume.
Messente is a practical fit when messaging needs extend beyond a single SMS endpoint. The dashboard shared inbox supports two-way SMS, while API key management and IP-based permissions help organize access. Phonebook, contact, group, and blacklist management add operational controls, and Zapier provides an integration option. Official client libraries cover Python, Node, PHP, Java, Ruby, and .NET. Teams seeking SMS, WhatsApp, and Viber in one API should consider Messente; teams needing a simpler SMS-only service or a clearly published pricing model may prefer an alternative.
Messente pros and cons
- Where it wins
- Two-way SMS with delivery reports, scheduling, and inbound webhooks
- Omnichannel API supports SMS, WhatsApp, and Viber with fallback routing
- Shared inbox, contact tools, permissions, and bulk messaging support
- Where it doesn't
- Pricing is contact-sales and varies by region, channels, and volume
- Pay as you go is limited to SMS and one account
- MMS support is not part of the documented messaging channels
Messente fact sheet, pricing and score →
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