LiveSession review
A broad web replay toolkit for teams that need analytics, debugging, and workflow integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
LiveSession is a web analytics platform for product managers, designers, developers, UX researchers, and marketers. It records and replays interactions on websites and web applications, then connects those sessions with dashboards, metrics, funnels, heatmaps, clickmaps, custom events, and user journeys. Developers can review console logs, JavaScript errors, and network requests in session context, while teams can use search, filters, segments, anonymization, masking, alerts, and user feedback workflows.
Pricing follows a freemium model. The Free plan includes 1,000 sessions, session replay, heatmaps, funnels, filters, and segments. Basic starts at $54 per month with annual billing and includes 5,000 sessions, unlimited projects, minimum time on page, segment notifications, and session sharing. Pro starts at $83 per month with annual billing and starts at 10,000 sessions, adding unlimited team members, dashboards and metrics, developer tools, Slack alerts, and user identification. Enterprise starts at 100,000 sessions and adds custom session volume, custom data retention, custom paperwork, product training, and priority support. A 14-day free trial is also available.
The strongest fit is a web team that wants replay connected to its existing operating stack. LiveSession lists integrations for Intercom, LiveChat, Zendesk, Zapier, Slack, Shopify, Google Tag Manager, Segment, Sentry, Survicate, Mixpanel, Heap, Bugsnag, WordPress, and BigCommerce. Its session-level technical context gives developers more than visual playback alone, while privacy controls support anonymized and masked content. The category listing specifies 30-day retention, and mobile browsers and WebView applications are supported. Teams focused on native mobile app capture should choose an alternative; teams analyzing websites and web applications across product, support, marketing, and engineering workflows should find the feature breadth more relevant.
LiveSession pros and cons
- Where it wins
- Combines replay with funnels, heatmaps, errors, and network context
- Offers masking, custom events, filters, and segmentation
- Connects with 15 tools across support, analytics, and error monitoring
- Where it doesn't
- Capture is focused on websites and web applications
- Native mobile apps are not supported
- AI insights are presented as coming soon
LiveSession fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update