Lark review
A broad collaboration workspace with valuable free access and paid tiers for scale.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Lark brings team messaging, video meetings, email, calendars, documents, cloud storage, approvals, knowledge management, and no-code workflows into one workspace. Its chat features include group conversations, threaded discussions, chat tabs, real-time message translation, rich text formatting, and annotated screen captures. It fits teams that want communication and day-to-day collaboration tools in the same product, particularly those needing more than a standalone chat app.
The plan structure supports different team sizes and collaboration demands. Starter costs $0 per user per month on monthly billing, supports up to 20 users, includes 100 GB of storage, 18 months of message history, 1-on-1 video meetings, and 1,000 automations per month. Basic is $6 per user per month billed annually, with up to 500 users, 5 TB of storage, unlimited message history, and 1,000 automations per month. Pro is $12 per user per month billed annually and adds 15 TB of storage, 500-participant video meetings, and 50,000 automations per month. Enterprise supports unlimited users, adds 30 GB per user to its 15 TB storage allocation, and includes advanced security and compliance controls.
Lark also has broad platform coverage across web, Windows, macOS, Linux, iOS, and Android. Integrations include Exchange, Outlook, Google Calendar, Gmail, Lark AnyCross, Lark Developer, and Lark Base, while open APIs extend its ecosystem fit. Teams choosing Lark get a wide collaboration surface rather than a narrow messaging tool. It is a strong fit for organizations that will use documents, calendars, automation, and approvals alongside chat. Smaller teams that need more than 18 months of history, or organizations requiring advanced security and compliance controls, should move to the relevant paid tier rather than rely on Starter.
Lark pros and cons
- Where it wins
- Combines chat, meetings, documents, calendars, tasks, and approvals
- Supports web, desktop, and mobile platforms, including Linux
- Includes translation, automation, APIs, and app integrations
- Where it doesn't
- Starter is limited to 20 users and 18 months of message history
- Paid plans are billed annually at their listed per-user rates
- Advanced security and compliance controls are limited to Enterprise
Lark fact sheet, pricing and score →
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