Knowby review
Affordable guide creation with approvals, tracking, offline access and public sharing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Knowby is a digital work-instructions platform for organizations that need to capture, deliver, track and update operational knowledge. It is designed for frontline, field and desk-based workers handling SOP management, onboarding, compliance, training and customer instructions. Guides can be created with AI from voice-over video, captured from browser clicks, or converted from PDFs into interactive instructions. Delivery includes QR codes, links, embeds, offline access and automatic translation into 140+ languages.
Pricing is straightforward but has two distinct models. Private knowbys cost $5 per user per month when billed monthly, with unlimited knowby creation, all features included, private internal instructions and no minimum users. A 30-day trial is available, while the product does not offer a free plan. Public knowbys are priced separately at $0.02 per view and can be shared by link without requiring a Knowby account. This structure suits teams that want predictable internal access or need to distribute selected instructions externally through view-based pricing.
For operational control, Knowby includes approval workflows, version history, change logs, scheduled assignments and completion tracking. These features support organizations that need to manage changing procedures and follow completion across workers. Forms and integrations are available through email or webhooks, with OpenID Connect identity providers also supported. The platform covers web, iOS, Android and Chrome extension access, but its integration set is focused rather than broad. Knowby is a strong fit for cost-conscious teams creating and maintaining multilingual operational guides; organizations requiring a larger native integration ecosystem should consider another option.
Knowby pros and cons
- Where it wins
- AI converts video, browser activity and PDFs into step-by-step guides
- Approvals, version history, assignments and completion tracking support control
- Web, iOS, Android, Chrome extension and offline access broaden delivery
- Where it doesn't
- The standard private plan requires payment at $5 per user monthly
- Public knowbys use separate per-view pricing at $0.02 per view
- Integrations focus on email, webhooks and OpenID Connect identity providers
Knowby fact sheet, pricing and score →
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