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Kakao Work review

Freemium#24 of 25 in Team Communication Software

A broad team workspace that pairs messaging with calendars, tasks and work boards.

6.8/10Editor score
Kakao Work6.8 Visit Kakao Work

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Kakao Work brings team messaging, channels, search and video meetings together with calendars, task management and work boards. It is aimed at organizations that want routine communication and work coordination in one service, rather than messaging alone. Teams can start meetings from chats and invite people who are not Kakao Work users through a link. Web, desktop and mobile apps are available, and the listed company-size fit ranges from small teams to enterprise organizations.

The plan structure expands from collaboration basics into groupware and administration. Free includes messaging, video meetings, calendars, boards, polls and task management. Mini adds messaging encryption and security management, time chat rooms, AI image search, and expanded administration and security. Standard includes Mini features plus email, electronic approvals and a file viewer with DRM integration. Premium adds to Standard expanded email storage, Work AI features and customized account support. The published plan details describe those additions but do not make the paid-tier cost comparison clear, so buyers should check the vendor's current pricing before choosing a tier.

A notable fit is the mix of communication and work organization: users can search messages, files and colleague information, create tasks from messages, and receive notifications from integrated work apps. That breadth may suit teams that want calendars and boards beside chat. The tradeoff is that the Free plan limits message and file visibility to 90 days; paid plans follow configured retention, with Mini stated as up to one year. Email and approvals require Standard, so organizations that need those groupware features should consider that tier rather than Free or Mini. Teams seeking focused messaging without bundled work tools may prefer a narrower service.

Kakao Work pros and cons

  • Where it wins
    • Combines direct and group messaging with channels, search and video meetings.
    • Turns messages into tasks and includes calendars, polls and work boards.
    • Supports meetings with non-users through an invitation link.
  • Where it doesn't
    • Free-plan message and file visibility is limited to 90 days.
    • Mini retention is stated as up to one year.
    • Email and electronic approvals begin on the Standard plan.

Kakao Work fact sheet, pricing and score →

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