Jisc Online Surveys review
A capable web survey platform for large education and institutional projects.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Jisc Online Surveys is a web-based platform for researchers, educators, project teams and organisations running structured surveys. It combines multiple question types with conditional display logic, validation, custom logo and theme colours, public links, QR codes and website embedding. Respondent lists and unique links support controlled distribution, while charts, tables, filters, basic statistics and engagement insights help teams review results. Its feature set is particularly suited to education, research and institutional work where survey governance and larger response volumes matter.
The published plans are organised by team size rather than feature tiers. Single user provides 1 user, unlimited surveys, 20,000 responses per survey and email lists for 500 respondents. Project expands access to 10 users and email lists for 20,000 respondents, while Organisation supports 5,000 users with the same survey and response limits. All three plans include question logic and validation plus CSV, Excel, SPSS and PDF exports. Paid access starts at 232, and a 30-day free trial is available. This structure makes the service more suitable for funded projects, departments and institutions than for occasional personal research.
Jisc Online Surveys covers the core workflow from design through distribution, analysis and export, with privacy-focused positioning and UK/EU GDPR and ISO 27001 claims on its product site. The trade-off is a web-only platform and a narrower ecosystem fit than tools built around broader integrations. Organisations that need branded surveys, controlled respondent access, substantial response capacity and research-oriented exports should find the scope well aligned. Smaller teams seeking a free option, or buyers prioritising extensive third-party integrations and broader platform coverage, should consider alternatives.
Jisc Online Surveys pros and cons
- Where it wins
- Supports conditional logic, validation and multiple question types
- Handles up to 20,000 responses per survey
- Exports results to CSV, XLSX, SPSS and PDF
- Where it doesn't
- No free plan; paid access starts at 232
- Web-only platform limits device and ecosystem flexibility
- Email-list capacity is capped at 500 on Single user
Jisc Online Surveys fact sheet, pricing and score →
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