Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

iPlum review

#89 of 166 in Business Phone Systems

A low-cost business phone system for mobile-first teams using voice, text, and routing tools.

3.0/10Editor score
Visit iPlum
iPlum3.0 Visit iPlum

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

iPlum is a cloud business communications platform for professionals, distributed teams, and regulated organizations. It provides local and toll-free business numbers, calling, texting, phone trees, voicemail, forwarding, secure messaging, fax, recording, and team administration. Staff can use existing smartphones and tablets, while administrators manage users, permissions, shared lines, routing, and compliance settings through a web console. It is a strong fit for mobile-first teams that need business numbers and structured communications without centering operations on desk phones.

Pricing is organized into Standard, Professional, and Enterprise plans, with annual and monthly billing. According to the vendor's pricing page, annual pricing is $8.99 per user per month for Standard, $14.99 for Professional, and $25.99 for Enterprise. Standard includes a US or Canada number, US and Canada calling and texting, a phone tree, voicemail, and iOS and Android apps. Professional adds web calling and texting, voicemail transcription, secure encrypted texting, HIPAA compliance, and a Business Associate Agreement. Enterprise adds call recording, a recording consent announcement, and 10 years of recording and texting archiving. Monthly pricing is $13.99, $20.99, and $30.99 per user per month for the same tiers.

The standout strength is the combination of mobile calling, business messaging, phone-tree controls, and regulated-communications features. Voicemail transcription, text archiving, secure cloud fax, centralized administration, and recording controls give Professional and Enterprise buyers a clearer path to compliance-focused workflows. Platform access covers web, iOS, Android, and API, with listed integrations for REST API, EHR, and EMS. Teams seeking broad app ecosystems or a wider range of integrations may prefer another system. iPlum suits organizations prioritizing mobile access, business numbers, secure messaging, and focused administration over extensive platform breadth.

iPlum pros and cons

  • Where it wins
    • Business calling and texting over mobile networks or Wi-Fi/data
    • Phone trees, routing rules, shared lines, and centralized administration
    • Secure texting, HIPAA compliance, fax, recording, and archiving options
  • Where it doesn't
    • Broader platform coverage is limited to web, iOS, Android, and API
    • The free-plan option is not available
    • Advanced features require higher-priced Professional or Enterprise plans

iPlum fact sheet, pricing and score →

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update