Interact review
A mature intranet suite for targeted communications, collaboration, search, and mobile access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Interact is an enterprise intranet and employee experience platform for organizations connecting office, frontline, and deskless employees. It brings together employee directories and organizational charts, internal news, announcements, blogs, newsletters, personalized homepages, communities, forums, recognition, surveys, feedback, search, and engagement analytics. Its publishing tools support drag-and-drop page creation and audience targeting by role, location, and other attributes. Native apps extend access to iOS and Android users, while web and API access support broader deployment options.
For established communications teams, the platform’s breadth is a central strength. Interact supports Microsoft 365, Google Workspace, Microsoft Teams, ServiceNow, HRIS systems, Workday, and UKG, while workplace search can cover the intranet and connected systems. SAML 2.0 single sign-on and user provisioning address core identity and access needs. AI-assisted content, search, and personalization add another layer to publishing and discovery, but the platform’s value still depends on maintaining accurate employee attributes and a clear content structure.
Pricing is quote-based, so organizations need to engage with Interact Software to assess fit and commercial terms. The product’s feature set is suited to mature enterprise communications programs that need targeted publishing, employee engagement, mobile access, analytics, and connections to workplace systems. Smaller organizations seeking a narrow, simple intranet or a self-directed purchasing process may find the enterprise-oriented scope and sales-led buying model less suitable. Founded in 1996, Interact is positioned for teams that want a broad communications and employee experience environment rather than a basic document hub.
Interact pros and cons
- Where it wins
- Targeted publishing with personalized homepages, pages, news, and newsletters
- Native iOS and Android apps plus search across connected systems
- SAML 2.0 SSO, provisioning, analytics, and broad workplace integrations
- Where it doesn't
- Pricing requires a sales conversation
- Enterprise-focused scope may exceed smaller teams’ needs
- Broad publishing and community tools require ongoing content governance
Interact fact sheet, pricing and score →
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